We conclude this section by applying the method to the six vendors studied in Weber and Desai (1996). Table 5.1 presents the data. The input is price per unit, and the outputs are percentage of late deliveries and percentage of rejected ...
However, the Brockett, Cooper, Shin and Wang (1998) approach identifies technical or mix inefficiencies and distinguishes these from congestion components via (9.7). We observe that the use of (9.5) may result in different congestion ...
Here is an in-depth guide to the most powerful available benchmarking technique for improving service organization performance — Data Envelopment Analysis (DEA).
Quantitative Models for Performance Evaluation and Benchmarking: Data Envelopment Analysis with Spreadsheets and DEA Excel Solver
This book is based upon the author’s years of research and teaching experiences. It is difficult to evaluate an organization’s performance when multiple performance metrics are present.
Zhu, J. (2002), Quantitative Models for Performance Evaluation and Benchmarking: Data Envelopment Analysis with Spreadsheets and DEA Excel Solver, Kluwer Academic Publishers, Boston. Part of this chapter is based upon chapter 1 in Zhu, ...
Zhu J. Quantitative models for performance evaluation and benchmarking: data envelopment analysis with spreadsheets and DEA excel solver. Boston: Kluwer; 2003a. Zhu J. Imprecise data envelopment analysis (IDEA): a review and improvement ...
A Handbook of Modeling Internal Structure and Network Wade D. Cook, Joe Zhu. Fa ̈re, R., Grosskopf, S., & Li, S. K. (1992) ... Quantitative models for performance evaluation and benchmarking: Data envelopment analysis with spreadsheets.
This handbook focuses on Data Envelopment Analysis (DEA) applications in operations analytics which are fundamental tools and techniques for improving operation functions and attaining long-term competitiveness.
The difficulties are further enhanced when the relationships between the inputs and the outputs are complex and involve unknown tradeoffs. This book introduces DEA as a multiple-measure performance evaluation and benchmarking tool.
Steep yourself in this approach with this important new book by Greg Gregoriou and Joe Zhu. "This book steps beyond the traditional trade-off between single variables for risk and return in the determination of investment portfolios.
... efficiency performance changes: evidence from the U.S. property-liability insurance industry. Geneva Risk Insur Rev 36:1–35 Comment R, Jarrell GA (1995) Corporate focus and stock returns. J Financ Econ 37:67–87 Cooper WW, Seiford LM ...
This handbook represents a milestone in the progression of Data Envelopment Analysis (DEA).