Books written by Kenneth Huggins
-
Customer Service in Insurance: Principles and Practices
Principles and Practices Kenneth Huggins, Caroline W. Sundberg ... Source : Adapted from Frederick F. Reichheld with Thomas Teal , The Loyalty Effect : The Hidden Force Behind Growth , Profits , and Lasting Value ( Boston , MA : Harvard ...
-
Customer Service in Insurance: Improving Your Skills
Designed to give you a solid base of knowledge in understanding customer service concepts and strategies, building a customer service culture, developing a customer service strategy, understanding customers and customer service research, ...
-
Customer Service in Insurance: Principles and Practices: Traditional Chinese
Designed to give you a solid base of knowledge in understanding customer service concepts and strategies, building a customer service culture, developing a customer service strategy, understanding customers and customer service research, ...
-
Customer Service in Insurance: ACS 100
Designed to give you a solid base of knowledge in understanding customer service concepts and strategies, building a customer service culture, developing a customer service strategy, understanding customers and customer service research, ...
-
Customer Service in Insurance: Improving Your Skills: Traditional Chinese
Designed to give you a solid base of knowledge in understanding customer service concepts and strategies, building a customer service culture, developing a customer service strategy, understanding customers and customer service research, ...
-
Customer Service in Insurance: Principles and Practices
Customer Service in Insurance: Principles and Practices
-
LOMA's Glossary of Insurance Terms
LOMA's Glossary of Insurance Terms
-
The Edge of the Earth
The Edge of the Earth