Homewood , IL : Irwin . Carrell , M. R. , Kuzmits , F. E. , & Elbert , N. F. ( 1989 ) . Personnel , human resources management ( 3rd ed . ) . Columbus , OH : Merril . Cherrington , D. J. ( 1987 ) . Personnel management ( 2nd ed . ) .
Employee Judy Williams Department Customer Service Supervisor Pat Robbins Witness NancyJacobs Employee complaint My supervisor isgivingall the good customer site visits to Nancy Jacobs. She gets better experience and is clearly the ...
Managers and supervisors will sharpen their analytical and decision-making skills with this new collection of fully reproducible case studies.
More specifically, this book contains over 30 different situations that illustrate both classic and contemporary human resources problems.
The cases reported in this manual are, with few exceptions, based upon true stories that have been gathered from a broad spectrum of supervisors and managers. These cases have been...