Moments of Truth
- ISBN-10
- 0060915803
- ISBN-13
- 9780060915803
- Series
- Moments of Truth
- Category
- Business & Economics
- Pages
- 160
- Language
- English
- Published
- 1989-02-15
- Publisher
- Harper Collins
- Author
- Jan Carlzon
Description
The president and CEO of Scandinavia Airlines (SAS) shows how to adapt to the new customer–driven economy.
Get the book
Other editions
-
- 2019-07-08
- 218 pages
- Ebook
- WestBow Press
-
- 2019-07-08
- 218 pages
- Paperback
- WestBow Press
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