Written by internationally recognized leaders in quality, this book provides comprehensive coverage and reflects modern thinking on quality in the 90's and into the 21st century. It gives balanced coverage of the impact of quality on all organizational activities - managerial, statistical, and technical - which organizations need to achieve quality objectives. The systems approach is threaded throughout the book by discussing quality assessment, key quality processes, and the quality activities in 11 functional areas of an organization. The new edition has been thoroughly updated and covers new topics such as concepts and examples for the service industry, strategic quality management, competitive bench-marking, quality function deployment, self-managing teams, employee empowerment, zone control charts, and box and whisker plots. There is also detailed discussion of quality planning, control, and improvement processes. A solutions manual is also available (0-07-033184-7).
Juran's quality planning and analysis: for enterprise quality
Through four editions, Juran’s Quality Planning and Analysis has provided students and professionals with an authoritative treatment of the subject that goes beyond statistical techniques. The fifth edition of...
Focusing on managing for quality, this text features the real-world problems that confront managers, designers, engineers, marketers, operations personnel, users, and others involved in the quality function.
The book also includes: A thorough introduction to quality planning, including definitions, discussions of quality system, and an overview of the planning process A comprehensive exploration of strategic planning development, including ...
This book defines, develops, and examines the foundations of the APQP (Advanced Product Quality Planning) methodology.
Quality Planning and Analysis
Solutions manual to accompany "Quality planning and analysis. From product development through usage"
The Handbook of Total Quality Management: Explores in separate chapters new topics such as re-engineering, concurrent engineering, ISO standards, QFD, the Internet, the environment, advanced manufacturing technology and benchmarking ...
Giddings, B. and Holness, A. (1996) 'Quality assessment of architectural design and the use of design award schemes', Environments By Design, Vol.1, No.1, January, pp. 53–68. Gleeson, B. (2002) The Difference that Planning Makes: ...
Cram101 Just the FACTS101 studyguides give all of the outlines, highlights, notes, and quizzes for your textbook with optional online comprehensive practice tests. Only Cram101 is Textbook Specific. Accompanys: 9780072966626 .