Perfect Phrases for Dealing with Difficult Situations at Work: Hundreds of Ready-to-Use Phrases for Coming Out on Top Even in...
- ISBN-10
- 0071606203
- ISBN-13
- 9780071606202
- Category
- Business & Economics
- Pages
- 224
- Language
- English
- Published
- 2008-08-29
- Publisher
- McGraw Hill Professional
- Author
- Susan Benjamin
Description
The Right Phrase for Every Situation . . . Every Time WNo matter how much you love your job, you will inevitably run into difficult situations on the job that test your ability to keep your cool. Written by the author of Perfect Phrases for Dealing with Difficult People, this handy reference of ready-to-use phrases will help you avoid disasters, steer clear of sticky circumstances with coworkers, and leave you in control. If you’re asked to give an impromptu presentation or you accidentally send a personal e-mail to your boss, you’ll have the best words for every situation, including: Handling criticism and being heard criticizing Picking up the ball when someone else has dropped it Getting credit for your project when an associate takes the praise Deflecting a flirtatious client or coworker Filled with phrases for every mistake, mix-up, and mishap, this guide will be become your best friend in the workplace. There are no difficult situations . . . when you have “Perfect Phrases.”
Get the book
Similar books
-
Powerful Phrases for Dealing with Difficult People: Over 325 Ready-to-Use Words and Phrases for Working with Challenging Personalities
By Renee EvensonIn Powerful Phrases for Dealing with Difficult People, Evenson shares practical and easy-to-use tactics such as: Thirty common personality traits, behaviors, and workplace scenarios along with the phrases that work best with each Nonverbal ...
-
Perfect Phrases for Dealing with Difficult People: Hundreds of Ready-to-Use Phrases for Handling Conflict, Confrontations and Challenging Personalities
By Susan BenjaminWhether you work for the proverbial “boss from hell,” manage an office packed with “personalities,” or juggle a three-ring circus of cranky clients, crazy customers, and annoying associates, you'll find just the right words for ...
-
Perfect Phrases for Managing Your Small Business
By Nancy Moore, Robert BacalPerfect Phrases for Managing Your Small Business provides the phrases you’ll need to take charge, perform your tasks, and succeed in these trying times.
-
Workscripts: Perfect Phrases for High-Stakes Conversations
By Mark Levine, Stephen M. PollanThis helpful guide covers a wide range of professional situations, including: Negotiating severance Terminating a friend Performance reviews Job interviews Responding to a pay cut Dealing with difficult bosses Asking for a raise or ...
-
Perfect Phrases for Conflict Resolution: Hundreds of Ready-to-Use Phrases for Encouraging a More Productive and Efficient Work Environment
By Lawrence Polsky, Antoine GerschelTHE RIGHT PHRASE FOR EVERY SITUATION .
-
How to Deal With Difficult People: Smart Tactics for Overcoming the Problem People in Your Life
By Gill HassonThis book will help you to: Understand what makes difficult people tick and how best to handle them Learn ways to confidently stand up to others and resist the urge to attack back Develop strategies to calmly navigate emotionally-charged ...
-
Perfect Phrases for Professional Networking: Hundreds of Ready-to-Use Phrases for Meeting and Keeping Helpful Contacts – Everywhere You Go
By Susan Benjamin... a Networking Tool Websites Website Basics and Beyond Getting Leads Through Your Website Creating Buzz (the Ultimate Networking Opportunity) from Your Website Becoming an Authority Through Your Website So People Will Network with You ...
-
Perfect Phrases for Communications (EBOOK BUNDLE)
By Susan Benjamin, Lawrence Polskyat Good, I am confirming that we are meeting on in your office. ➜ Please allow me to start this meeting by telling ... You have been a coach and mentor of mine. ... projI have very high respect for your experience and your leadership.
-
Perfect Phrases for Customer Service: Hundreds of Tools, Techniques, and Scripts for Handling Any Situation
By Robert BacalIt's a complete service-training program in one handy guide, featuring: 101 ready-to-use scripts and phrases for more successful service Verbal tools and techniques to deal with customer complaints Common business scenarios and bottom-line ...
-
The Manager's Phrase Book: 3,000+ Powerful Phrases That Put You In Command In Any Situation
By Patrick AlainIt is the latest compilation of Patrick Alain's research on how managers really communicate in today's world.