As the leading text in its field, Communicating at Work takes a pragmatic approach that applies scholarly principles to real world business situations. Strong multicultural focus, emphasis on working in teams, and thorough coverage of presentational speaking continue to be hallmark features. The tenth edition features a more streamlined organization, new Technology Tip boxes, new Case Study sidebars, updated coverage of intercultural communication, new communication networks, and more.
Communicating at Work: Strategies for Success in Business and the Professions
In today's competitive workplace, your ability to communicate is your most important business skill. This valuable handbook to better business communication can help you develop the skills you need to succeed.
With this book, Jay Sullivan has created a comprehensive resource for systematically enhancing your communication skills." Stephen P. Hills, Former President, The Washington Post
The text introduces readers to the engaging and cross-disciplinary body of research that has emerged around organizational emotion.
Updates throughout the twelfth edition reflect the rapidly changing landscape of professional communication influenced by the visibility and connectedness of the mobile revolution.
The world of work has changed.
Here is the reference book for handling any workplace communication--from dealing with a bad boss to handling embarrassing conversations. Misunderstood!
"Communicating at Work provides students with strategies that are rooted in current research and real-world best practices.
If you want your voice heard in every meeting, if you want others to share your vision, if you want your team to deliver results—you must become a master communicator. This book will put you on that path.
ISE Communicating at Work