With the rapid development of information and communication technology and increasingly intense competition with other organizations, information organizations face a pressing need to market their unique services and resources and reach their user bases in the digital age. Marketing Services and Resources in Information Organizations explores a variety of important and useful topics in information organisations based on the author’s marketing courses and his empirical studies on Australian academic librarians’ perceptions of marketing services and resources. This book provides an introduction to marketing, the marketing process, and marketing concepts, research, mix and branding, and much more. Readers will learn strategic marketing planning, implementation, and evaluation, effective techniques for promoting services and resources, and effective social media and Web 2.0 tools used to promote services and resources. Marketing Services and Resources in Information Organizations is survey-based, theoretical and practical. The advanced statistical techniques used in this book distinguish the findings from other survey research products in the marketing field, and will be useful to practitioners when they consider their own marketing strategies. This book provides administrators, practitioners, instructors, and students at all levels with effective marketing techniques, approaches, and strategies as it looks at marketing from multiple perspectives. Dr. Zhixian (George) Yi is a Leadership Specialization Coordinator and Ph.D. supervisor in the School of Information Studies at Charles Sturt University, Australia. He received a doctorate in information and library sciences and a PhD minor in educational leadership from Texas Woman’s University, and he was awarded his master’s degree in information science from Southern Connecticut State University. In 2009, he was awarded the Eugene Garfield Doctoral Dissertation Fellowship from Beta Phi Mu, the International Library and Information Studies Honor Society. He was selected for inclusion into Who’s Who in America in 2010. Examines effective marketing techniques, approaches and strategies Studies marketing from multiple perspectives Empirical-based, theoretical, and practical Systematic and comprehensive
Contributed articles presented at a workshop held in 1994.
Marketing services and resources in information organizations. Chandos. https://doi.org/10.1016/b978-0-08-100798-3.00005-2 Zeithaml, V., Bitner, M. J., & Gremler, D. D. (2006). Services marketing, integrating customer focus across the ...
"This book is a map for brand managers in today's fast-changing theatre of marketing communications.
GRID center: Tejas Samadhana Kendra (i.e., brilliant or bright solution center) or General Resources and Information Dissemination (GRID) center, designed and developed by the Indian Farmers and Industries Alliance (IFIA) and Federation ...
Section - IV Education , Training and Research When marketing is considered total solution for libraries , it is imperative that all information managers have to be marketers , may not be by title but by work they perform now a days in ...
Porter, L.W. / Lawler III, E.E. (1968): Managerial attitudes and performance, Homewood, IL: Irwin, 1968. Porter, M.E. (1990): The competitive Advantage of Nations, New York, NY: Free Press, 1990. Porter, M.E. (1992): Wettbewerbsvorteile ...
Excellent service is the foundation for services marketing, contend Leonard Berry and A. Parasuraman in this companion volume to Delivering Quality Service.
In the spring of 2001, Memorial's minister and lay health advisor, the CHHAP coordinator, and two Miner librarians met to discuss the pilot and agreed to offer three 1.5-hour hands-on training sessions to church members.
Book chapters and case studies in this work provide insight to and support for practitioners and executives concerned with the management of knowledge, information, and organizational development in different types of work environments and ...
The book provides detailed explanations in the context of core themes such as customer satisfaction, ethics, entrepreneurship, global business, and managing change.