The Golden Rules of Customer Care: How to Turn that One-time Buyer Into a Super-loyal Lifelong Customer
- ISBN-10
- 0091748445
- ISBN-13
- 9780091748449
- Category
- Consumer satisfaction
- Pages
- 175
- Language
- English
- Published
- 1991
- Publisher
- Arrow
- Authors
- Carl Sewell, Paul B. Brown
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