"Selling Today: Creating Customer Value," one of the most popular sales information books on the market, offers readers a blend of time-proven fundamentals and new practices needed to succeed in today' s information economy. It emphasizes the need for salespeople to be guided by the new principle of personal selling: establishing partnerships that are maintained by customer value, created by the salesperson. This edition stresses the need for sales professionals to cope with new forces shaping the world of sales and marketing, and emphasizes the strategies for long-term success. It provides comprehensive coverage of consultative selling, strategic selling, partnering, and value-added selling. Sales force automation is also a major theme. For sales and marketing professionals.
As the developed nations of the world transition from a production focus to a sales-and-service focus, this edition prepares students to succeed as members of a new generation of businesspeople.
This is the eBook of the printed book and may not include any media, website access codes, or print supplements that may come packaged with the bound book.
The authors have updated this text with new research and new interactive tools to engage students and reinforce learning with doing.
Helps students understand the value of developing personal selling skills by exposing them to a personal selling academic theory, role play scenarios, and real-world applications and ethical dilemmas--Publisher.
Drawing on her years of selling experience, as well as the stories of other successful sellers, she offers four SNAP Rules: -Keep it Simple: When you make things easy and clear for your customers, they'll change from the status quo.
Selling Today: Creating Customer Value, 9/e
Whether you are an established sales professional with a long track record of achievement or a newcomer yet to make that first sale, you will learn why hundreds of thousands of salespeople use this book as a resource for new techniques and ...
110: Bill Bachman/Image Works, p. 112: {all three photos) Courtesy of Xerox, p. 114: Tony Freeman/Pho- toEdit. p. 115: Michael Rosenfield/Tony Stone Images, p. 127: Rotary Air Force Inc. p. 136: Courtesy of Mercedes-Benz of North ...
If the process of buying and selling makes the world go round, then why does it have such a lousy reputation? Customers are wary of those who come selling, and...
Creative Selling Today