Workplace Communication: Process and Product

Workplace Communication: Process and Product
ISBN-10
0132288087
ISBN-13
9780132288088
Series
Workplace Communication
Category
Business communication
Pages
331
Language
English
Published
2006-08-01
Publisher
Prentice Hall
Authors
Sharon J. Gerson, Steven M. Gerson

Description

Emphasizes the writing process and gives readers a sound introduction to workplace communication. Unique in approach, the book is shorter than most, devoting coverage to all major topics of professional communication in an accessible and flexible style. Each chapter opens with real-life scenarios, offers before and after writing samples, includes writer's reflections and ends with application and learning exercises. Emphasizes how to transform thoughts and ideas into meaningful communications. Includes insights into why writers make certain communication decisions regarding word usage, organization, layout and tone. Emphasizes the importance of self-assessment, decision making, and techniques for solving writing-related problems. Includes information on blogs, instant messaging, Web sites, online help, email etc. A valid communication resource for all employees in any workplace.

Other editions

Similar books