Supervision in the Hospitality Industry (AHLEI)
- ISBN-10
- 0133085589
- ISBN-13
- 9780133085587
- Language
- English
- Published
- 2012-05-30
- Publisher
- Educational Institute
- Authors
- Jack D. Ninemeier, Raphael R. Kavanaugh, . American Hotel & Lodging Educational Institute
Description
Help hospitality supervisors hit the ground running with the skills they'll learn in this book. They will be prepared to juggle with expectations of management, guests, employees, and governmental agencies. New case studies help employees practice solving problems they may face on the job. This textbook also provides resources to help employees create a professional development plan for their hospitality career.
