This text will help students develop the skills to perform a wide variety of office procedures in various settings by upgrading levels of thinking from knowledge to comprehension and finally, to application. Revisions that appear in this ninth edition are reflective of developments in technology and the constantly evolving role of the administrative assistant. KEY TOPICS: Human Relations;Diversity and International Business Relations; Management of Work, Time, and Resources;Research and Reference Sources;Organization Structure and Office Layout;FrontLine Reception; Office Technology;Web Tools and Security;Incoming and Outgoing Mail;Project Management;Information Management'Travel Arrangements;Meetings and Conferences;Business Communication;Office Commerce and Record Keeping;Employment Strategies;Professional Development MARKET: Appropriate for Office Procedures courses.
This text will help students develop the skills to perform a wide variety of office procedures in various settings by upgrading levels of thinking from knowledge to comprehension and finally, to application.
Administrative Procedures for the Canadian Office helps students develop the skills they need to perform a wide variety of office procedures in a variety of settings.
This text will help students develop the skills to perform a wide variety of office procedures in various settings by upgrading levels of thinking from knowledge to comprehension and finally, to application.
This new edition equips students with the technical competencies and soft skills necessary to succeed as an administrative assistant.
Administrative Procedures for the Canadian Office, Fourth Edition, Lauralee Kilgour ... . Instructor's Manual
Administrative Procedures for the Canadian Office, Third Edition, Lauralee Kilgour, Lucy Mae Jennings. Instructor's Manual
Administrative Procedures for the Canadian Office, Fifth Edition. Instructor's Manual with Test Item File
Administrative Procedures for the Canadian Office, Sixth Edition. Instructor's Resource Manual with Test Bank
Workbook to Accompany Administrative Procedures for the Canadian Office, Sixth Edition
"This introduction to health office administration combines complete and accurate coverage of the basic skills needed to perform effectively as a health office administrative assistant in today's fast-changing work environment.