The Definitive Guide to Social Crm: Maximizing Customer Relationships with Social Media to Gain Market Insights, Customers, and Profits
- ISBN-10
- 0134133900
- ISBN-13
- 9780134133904
- Category
- Business & Economics
- Pages
- 254
- Language
- English
- Published
- 2015
- Publisher
- Pearson Education
- Author
- Barton J. Goldenberg
Description
This book presents the first proven framework and step-by-step methodology for driving maximum value from Social CRM throughout sales, marketing, customer service, and beyond
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Other editions
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- 2015-02-24
- 272 pages
- Ebook
- Pearson Education
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