Clear techniques and real-world illustrations show how quality tools can be used to improve outputs, productivity, costs, and safety. Quality, 6/e provides the tools and techniques needed to help organizations improve in the areas of quality, productivity, and safety. Using a wide-range of industry examples, insightful case studies, clear explanations of popular quality assurance tools and techniques, numerous illustrations, and subject matter relevant to the challenges faced by today's organizations, it takes an applied approach that teaches the "why and how" behind quality assurance and statistical process control. The contributors include engineers, business managers, quality assurance professionals, project managers, distribution managers, and others, and the examples come from industries as diverse as hospitals, government, utilities, manufacturing, building trades, and even the ballet. Suitable as a text for both business and engineering curricula at the college level, the book also serves as an ideal resource for professionals in the field who are working on organizational quality improvement.
Discover how questions, not answers, help drive school improvement by applying the principles of quality questioning to four critical leadership functions: maximizing, mobilizing, mediating, and monitoring.
This book brings together a team of internationally prominent contributors who provide expertise on current strategies, tactics, and methods for understanding quality in a comprehensive way.
Many people are satisfied with 'good enough' when making important decisions. This book provides a method that will take you and your co-workers beyond 'good enough' to true Decision Quality.
This book recommends a mix of approaches to health education improvement, including those related to oversight processes, the training environment, research, public reporting, and leadership.
Quality, Productivity, and Competitive Position
This invaluable guide shows students and professionals how measurements and data can be used to balance quality services and financial viability and how measures can help to evaluate and improve organizational, clinical, and financial ...
Software professionals and companies live in a new world today. Increasingly complex systems need to be built faster and cheaper.
... Repeat the past Adapted from Anderson RA, McDaniel RR. Managing health care organizations: where professionalism meets designing organizations. Healthcare Manag Rev. 2000;25(1):83–92; Center for the Study of Healthcare Management.
A new release in the Quality Chasm Series, Priority Areas for National Action recommends a set of 20 priority areas that the U.S. Department of Health and Human Services and other groups in the public and private sectors should focus on to ...
BS 5750 (Quality Systems) part 1-3 and even part 8 are more relevant to repetitive processes than to one-off projects.This book shows that the philosophy and principles of quality management apply just as much to the construction industry ...