This edition adds all-new cases, plus new information on topics ranging from supervision to certification, QFD and SPC to benchmarking and JIT.
"At one time in history, Great Britain was the world's leader in commerce and industry.
An instructor's manual and a set of PowerPoint transparencies are available to supplement the text.
In this book, the term Quality has been interpreted in its broader sense of overall performance of a organization rather than quality of products and services.
This book bridges two essential aspects of assessing and achieving business excellence in 21st-century organizations.
This handbook is a comprehensive reference designed to help professionals address organizational issues from the application of the basic principles of management to the development of strategies needed to deal with today’s technological ...
A direct, straightforward text, this title provides students with material that focuses on making the theories and principles of total quality practical and useful in a real-world setting.
This handbook is a comprehensive reference source designed to help professionals address organizational issues from the application of the basic principles of management to the development of strategies needed to deal with the technological ...
The Handbook for Quality Management: A Complete Guide to Operational Excellence, Second Edition: Clearly defines quality management principles and their application within a cross section of industries Integrates the application of Theory ...
This book elucidates the concepts and innovative models around prospective developments with respect to quality management. It presents this complex subject in the most comprehensible and easy to understand language.