For undergraduate and graduate course in operations management. A practical, easy-to-read text with a managerial approach to operations management Operations Management: Processes and Supply Chains, 13th Edition provides students with a comprehensive framework for addressing operational process and supply chain issues, in an easy-to-understand format. Using a systemized approach, the text focuses on real-life practices and issues of current interest and provides students with ample opportunities to experience the role of a manager through hands-on problems, cases, and exercises. These resources along with other examples and videos show students how businesses can respond when faced with an unexpected disaster, such as the COVID-19 coronavirus -- so they are better prepared in their roles as operations professionals. Reach every student with MyLab Operations Management with Pearson eText MyLab(R) empowers you to reach every student. This flexible digital platform combines unrivaled content, online assessments, and customizable features so you can personalize learning and improve results, one student at a time. Learn more about MyLab Operations Management. Pearson eText is an easy-to-use digital textbook available within MyLab that lets students read, highlight, take notes, and review key vocabulary all in one place. If you're not using MyLab, students can purchase Pearson eText on their own or you can assign it as a course to schedule readings, view student usage analytics, and share your own notes with students. Learn more about Pearson eText.