We've all encountered the corporate inquisitor: the manager whose questions seem primarily intended to terrify the victim, not solve the problem. The goal of your questions ought to be to solve the problem and to build a more effective, collaborative organization in which everyone learns from experience, and nobody's too intimidated to tell the truth. To succeed on both points, you need to ask the right questions in the right ways. This book will teach you how to do precisely that. You'll first evaluate your current 'question-asking' skills; then systematically improve them. Terry Fadem helps you determine which questions to ask (and which to skip)... how to provide context that helps people give you the information you need... how to avoid asking questions that guarantee an obvious, useless answer... how to use positioning, posturing, and body language to ask questions more effectively... how to start asking the innovative or neglected questions that uncover real issues, problems, and solutions. Fadem helps you adopt the attributes of a good questioner... understand your goal for each question... use your personal style more effectively... ask tough questions, elicit dissent, react to surprises, overcome evasions, and utilize each type of question most effectively. Becoming a more effective questioner may be the most powerful thing you can do right now to improve your managerial effectiveness and this book gives you all the insights, tools, and techniques you'll need.
This teacher's book includes examples of marked work to indicate response levels and thorough guidance to match the new specifications.
For professors who know students need effective communication skills to be successful in the business world, this text provides a strategic, yet practical view of managerial communication.
Effective Business Psychology: Instructor's Manual
Effective Business Psychology
應用心理學: 提升個人和企業(組織)工作績效
However , what if in the exchange between Mr. Larsen and Ms. Filo there was a misunderstanding , and the objective Mr. Larsen had in mind was not only to inform but also to persuade the executive committee and guests to accept Bill's ...
129–49 ; and E. Sieburg and C. Larson , " Dimensions of Interpersonal Response " ( Paper presented to the International Communication Association ... L.J. Peter and R. Hull , The Peter Principle ( New York : Bantam , 1969 ) , pp .
Economics.
Aims to show managers how to sell internally, and the benefits of corporate internal marketing.
Fully updated and revised throughout, the third edition features: * Expanded treatment of theoretical foundations * Greater focus on how gender, culture, diversity, globalization, and power impact communication networks * Streamlined ...