Focusing on the systems approach to managing information in any form (particularly paper, microfilm, and electronic records), this text presents practical guidelines for establishing a records management system.
This book is recommended for instructors who want comprehensive coverage of keyboarding, formatting and document production skills in a single volume. Throughout the text, students encounter the terminology and procedures...
危者事多,言者多事,在眾聲喧嘩的全媒體時代,危機管理如何從被動走向主動,直至規避危機?本書剖析在全媒體時代的危機管理,要堅持依法處置、輿論引導與社會面管控的方向,在發現危機、孤立危機、處置危機與規避危機中,熟知套路,勇於創新。
Between coordinating meetings, making travel arrangements, and running the phone lines, being a professional administrative assistant requires an astonishing and varied range of skills involving interpersonal communication, written presentations,...
This combination book/workbook/reference provides a well- rounded overview of the procedures to follow in producing legal documents in six areas of law, general legal correspondence, and miscellaneous...
電話致勝秘訣:KISS 理論秘書在會議中的角色優質秘書的基本條件與上司相處的五大要訣怎樣成為主管的得力助手怎樣做好情緒管理檔案管理新概念何謂 80/20 原理秘書該有什麼形象?秘書的生涯規劃秘書除專業的技能與知識外,若想得到主管的充分授權,更重要的是必須具備有足以讓人信賴的人格特質,培養彼此間良好信任的默契;而與同仁間產生良好互動以贏得敬重與協助,更需要長時間的經營。秘書是份能夠深入了解企業組織文化的工作,有許多機會可以接觸到高層決策及整體業務往來,可以培養出宏觀的視野及胸襟。業界許多能幹的主管,也都是從秘書開始,一步步開始為自己人生奠定不斷加值的基礎!由於網路的發展,藉著各種軟體和工具的應用,漸次的提升秘書工作層次。現代秘書靠著手機和網路的連結,可以和地球的另一邊許多辦公室一起開會,找尋資料,還可以如影隨形在主管的身邊。因此,秘書更應加強學習溝通和管理能力,為下一步世界的要求做準備,長江後浪推前浪,不進則退,秘書如果只能從事事務性工作,很快的就會死在沙灘上。這本書的主要宗旨就是藉著提升溝通和管理技能,讓秘書能馬上成為行政管理的高手,不被現代辦公室所淘汰。
From proper letter construction to international shipping instructions, from guidance on office etiquette to advice on purchasing software--this thoroughly revised edition of this classic reference provides practically everything the office...
Selected by Library Journal as "one of the best reference books of the year", this extraordinary dictionary is the first ever to define and explain all of the specialized terms...
America by the Numbers: Facts and Figures from the Weighty to the Way-out
Thorough coverage of modern office procedures with special emphasis on the impact of new technology. "Learn-by-doing" problems and activities are provided in an accompanying workbook. The chapters in the text...
The history and principles of Gregg shorthand and Gregg as a teacher.