Offers advice on working gracefully and effectively through such confrontational situations as ending relationships and asking for a raise, identifying key adjustments necessary to the dialogue process.
Difficult Conversations: How to Discuss what Matters Most
The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask" We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, ...
Illustrated with real-world examples of both successful and unsuccessful difficult conversations, this book will serve as an important leadership tool for handling change and conflicts in the library workplace.
Whether you need a crash course or a brief refresher, each book in the series is a concise, practical primer that will help you brush up on a key management topic.
This edition is updated with guidance on developing the right mindset for success and the importance of mentoring and sponsorship.
Full of practical tips and how-tos, this book will help you make your relationships better, deepen your intimacy with people you care for, and cultivate more love, understanding, and respect between you and others.
With the skills you learn in this book, you'll never have to worry about the outcome of a crucial conversation again.
Using examples from everyday work situations, this book offers guidance on how to create the right conditions for a meaningful discussion.
. This book deserves to take its place as one of the key thought leadership contributions of our time.” —from the Foreword by Stephen R. Covey, author of The 7 Habits of Highly Effective People “The quality of your life comes out of ...
Recall Irwin's advice to Holly: "You're too enmeshed," "Maintain appropriate professional distance," "You needboundaries." These are all labels (even "You're not their mother"). If Holly followed Irwin's advice, what exactly would she ...