See - Understand - Discuss - PracticeOperations Management makes it easy to:- identify the relevance of operations in the real-world;- understand the theory underlying the subject;- discuss and think critically about operations;- consolidate learning through practice.Aware that students taking their first module in Operations Management often have little first-hand experience of a working environment, the authors introduce all the core topics to students in a lively and engaging manner, making OM relevant and meaningful. Over 80 cases spanning local businessesto global companies showcase real-life operations and challenge students to think about the issues they may encounter in their future career. Cases include:, Microsoft, HP, Dominos, ING Bank, EasyJet, Ticketmaster, Apple, Boeing, IKEA, NHS, Marriott, BP, and Sytner.Research insights point students in the direction of seminal and recent research in the field to further their reading, while learning outcomes and chapter summaries help to consolidate understanding and structure revision. The text is also augmented by extensive online resources such as animateddiagrams, practice activities, video interviews, and quizzes. Relevant materials are signposted from each chapter, providing a truly holistic approach to the subject.Additional online resources include:For students:Animated diagrams from the book, with audio narration to help explain the concepts being depicted.Curated library of links to footage of 'Operations in Action'.Web-based activities.Multiple choice questions.Links to seminal paper.Flashcard glossary.For lecturers:Bespoke video case material consisting of interviews and processes tied to each chapter. Packaged as 5 minute clips, these can either be shown in relation to a chapter topic, or as a whole film to demonstrate how one company utilises many aspects of OM.Customizable PowerPoint slides.Tutor guide.Tutorial activities.Answers to discussion questions.Test bank.
Stevenson's Operations Management features integrated, up-to-date coverage of current topics and industry trends, while preserving the core concepts that have made the text the market leader in this course for over a decade.
Their expertise and knowledge is apparent in the text, and they bring to it their original research and experience in the field of operations management.
This quick-reference guide explains how to: Improve your production processes Boost quality using the Six Sigma approach Manage supply chains and inventory Forecast, plan, and schedule efficiently With Manager’s Guide to Operations ...
`This reader is an outstanding piece of work. It captures the essence of operations management by providing an interesting and sometimes provoking set of readings. It also provides an excellent review of the topic.
This is a substantial new edition of a successful textbook which continues to have a sensible and 'easy to read' style.
Operations Management 101 find out how to represent processes in a diagram and get the lowdown on the operations management vocabulary used to measure those processes It's a risky business discover the risks that may threaten your ...
This is a substantial new edition of a successful textbook which continues to have a sensible and 'easy to read' style.
There is one area where OM is increasingly engaged with its sociopolitical context: the study of responses to the existential concerns triggered by climate change and other environmental degradation (Angell and Klassen 1999; ...
If you’re at the sharp end of management, juggling conflicting demands to keep your organization’s promises to customers, with ever-reducing resources whilst implementing the latest digital change programme and keeping your team happy ...
Without relying heavily on statistics and mathematical derivations, the book offers applied models and a simple, predictable chapter format to make it easy to navigate.