Management of Service Operations: Text, Cases, and Readings
- ISBN-10
- 0205061044
- ISBN-13
- 9780205061044
- Category
- Business & Economics / Management
- Pages
- 734
- Language
- English
- Published
- 1978
- Publisher
- Allyn and Bacon
- Authors
- W. Earl Sasser, Richard Paul Olsen, D. Daryl Wyckoff
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