Managing Business and Professional Communication

Managing Business and Professional Communication
ISBN-10
0205524869
ISBN-13
9780205524860
Category
Performing Arts / General
Pages
476
Language
English
Published
2008
Publisher
Allyn & Bacon/Pearson
Author
Carley H. Dodd

Description

Business and Professional Communicationprovides the reader with the strategies they need to effectively manage communication challenges in the workplace. Tailoring relevant communication concepts to the unique demands of the workplace environment,Business and ProfessionalCommunicationsurpasses the coverage of traditional communication books to address the most recent surveys of expected workplace competencies: exhibiting leadership; managing organizational culture, communication style differences, and conflict; dealing with difficult peop≤ improving diversity and intercultural communication; and interviewing, selling, and negotiating successfully.Business and Professional Communicationnot only prepares the reader for relevant, informative, and persuasive public presentations in the workplace, but also prepares them for managing cultural diversity, sales, customer-service, audits, briefings/reports, team-building, and other communication proficiencies vital for success in the modern workplace.

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