Rev. ed. of: Managing conflict through communication / Dudley D. Cahn, Ruth Anna Abigail. 3rd ed.
Managing Conflict Through Communication
Along with foundational coverage of conflict styles, mediation, and negotiation skills, the text also features new and emerging models of conflict management, including chapters examining the challenges of conflict between cultures, a ...
Paul Watzlawick, Janet Helmick Beavin, and Don D. Jackson, Pragmatics of Human Communication (New York: W. W. Norton Co., 1967). 5. Joseph Luft, Group Processes: An Introduction to Group Dynamics, 2d ed. (Palo Alto, Calif: National ...
Discussion questions and exercises throughout the text provide a basis for classroom discussion and practical applications of concepts. This text is available in a variety of formats — print and digital.
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Donohue deals extensively with the negotiation process and, if negotiation proves unsuccessful, with third-party dispute resolution. The book emphasizes keeping conflicts under control and keeping focused on the issues.
Part of the acclaimed, bestselling Big Books series, this guide offers step-by-step directions and customizable tools that empower you to heal rifts arising from ineffective communication, cultural/personality clashes, and other specific ...
The book is divided into two parts: Conflict Management and Student Mediation.
This volume serves as an invaluable resource for studying conflict, mediation, negotiation and facilitation in coursework; implementing and planning training programs; designing interventions; creating workshops; and conducting studies of ...
The means to express conflict is through communication (verbal and nonverbal messages); likewise, the means to manage and address conflict is through communication. The SAGE Handbook of Conflict Communication emphasizes...