Ruth Anna Abigail appears as the first named author on the previous edition.
Managing Conflict Through Communication
Paul Watzlawick, Janet Helmick Beavin, and Don D. Jackson, Pragmatics of Human Communication (New York: W. W. Norton Co., 1967). 5. Joseph Luft, Group Processes: An Introduction to Group Dynamics, 2d ed. (Palo Alto, Calif: National ...
Along with foundational coverage of conflict styles, mediation, and negotiation skills, the text also features new and emerging models of conflict management, including chapters examining the challenges of conflict between cultures, a ...
Depending on the framework, bully allies are alternately labeled “passive bullies, followers, or henchmen” (Olweus, 2003, p. 67), or patrons and pawns (Boddy, Ladyshewsky, & Galvin, 2010). Olweus's (2003) framework, taken from his work ...
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Donohue deals extensively with the negotiation process and, if negotiation proves unsuccessful, with third-party dispute resolution. The book emphasizes keeping conflicts under control and keeping focused on the issues.
Part of the acclaimed, bestselling Big Books series, this guide offers step-by-step directions and customizable tools that empower you to heal rifts arising from ineffective communication, cultural/personality clashes, and other specific ...
Minima ethnographica: Intersubjectivity and the anthropological project. Chicago: University of Chicago Press. James, J. (1996). Thinking in the future tense: Leadership skills for a new age. New York: Simon & Schuster.
This book seeks to find effective intercultural conflict management solutions by bringing together a group of leading international scholars from different disciplines to tackle the problem.
Discussion questions and exercises throughout the text provide a basis for classroom discussion and practical applications of concepts. This text is available in a variety of formats — print and digital.