Trust Matters: For Organisational and Personal Success
- ISBN-10
- 0230508332
- ISBN-13
- 9780230508330
- Series
- Trust Matters
- Category
- Business & Economics
- Pages
- 178
- Language
- English
- Published
- 2004-02-24
- Publisher
- Springer
- Authors
- S. Bibb, J. Kourdi
Description
Trust is seemingly in decline in contemporary society, yet its significance and value is undiminished. Numerous scandals afflicting business and politics, the growth of spin and a loss of faith in leaders as people with strong values have all eroded levels of trust. As trust becomes a scarcer commodity, those people and organizations that possess it have a distinct advantage. Trust matters - in fact, it is essential for: · Organizational Success and Profitability · Winning and Retaining Customers · Effective Leadership · Innovation and Creativity · Motivating and Energising People · Managing Risk · Personal Satisfaction, Fulfilment and Success This book is about trust: What can be achieved when it's present, what can happen when it's not and how to develop it.
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Other editions
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- 2023-10-27
- 155 pages
- Ebook
- Duke University Press
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