The New Operational Culture: The Case of the Theatre Industry
- ISBN-10
- 0230584608
- ISBN-13
- 9780230584600
- Category
- Business & Economics
- Pages
- 270
- Language
- English
- Published
- 2008-11-12
- Publisher
- Springer
- Authors
- J. Riverola, Beatriz Muñoz-Seca
Description
Imparting experiences from the theatre world to show how to manage operations in the 21st century, this book provides the key ideas necessary to implement a new operational culture that will lead to excellence in service. This is a must read for executives who wish their operations to be effective and to find satisfaction in shared success.
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