Design Thinking for the Greater Good: Innovation in the Social Sector
- ISBN-10
- 0231545851
- ISBN-13
- 9780231545853
- Category
- Business & Economics
- Pages
- 342
- Language
- English
- Published
- 2017-09-05
- Publisher
- Columbia University Press
- Authors
- Jeanne Liedtka, Randy Salzman, Daisy Azer
Description
Facing especially wicked problems, social sector organizations are searching for powerful new methods to understand and address them. Design Thinking for the Greater Good goes in depth on both the how of using new tools and the why. As a way to reframe problems, ideate solutions, and iterate toward better answers, design thinking is already well established in the commercial world. Through ten stories of struggles and successes in fields such as health care, education, agriculture, transportation, social services, and security, the authors show how collaborative creativity can shake up even the most entrenched bureaucracies—and provide a practical roadmap for readers to implement these tools. The design thinkers Jeanne Liedtka, Randy Salzman, and Daisy Azer explore how major agencies like the Department of Health and Human Services and the Transportation and Security Administration in the United States, as well as organizations in Canada, Australia, and the United Kingdom, have instituted principles of design thinking. In each case, these groups have used the tools of design thinking to reduce risk, manage change, use resources more effectively, bridge the communication gap between parties, and manage the competing demands of diverse stakeholders. Along the way, they have improved the quality of their products and enhanced the experiences of those they serve. These strategies are accessible to analytical and creative types alike, and their benefits extend throughout an organization. This book will help today's leaders and thinkers implement these practices in their own pursuit of creative solutions that are both innovative and achievable.
Get the book
Similar books
-
Solving Problems with Design Thinking: Ten Stories of What Works
By Andrew King, Kevin Bennett, Jeanne LiedtkaSolving Problems with Design Thinking details ten real-world examples of managers who successfully applied design methods at 3M, Toyota, IBM, Intuit, and SAP; entrepreneurial start-ups such as MeYou Health; and government and social sector ...
-
Designing for Growth: A Design Thinking Tool Kit for Managers
By Jeanne Liedtka, Tim OgilvieOutlines the popular business trend through which abstract ideas are developed into practical applications for maximum growth, sharing coverage of its mindset, techniques and vocabulary to reveal how design thinking can address a range of ...
-
Design Thinking for Training and Development: Creating Learning Journeys That Get Results
By Sharon Boller, Laura FletcherThe Phillips ROI Methodology The Phillips ROI Methodology takes a five-level approach to evaluation, which culminates in turning results into a financial component. Their five-level framework looks like this: • Level 1: Reaction and ...
-
Living Innovation: From Value Creation to the Greater Good
By Sang M. Lee, Seongbae LimDrawing upon real-world examples from across the globe, Lee and Lim explain the fundamentals of innovation, introduce emerging innovation tools, and outline new innovation strategies in order to demonstrate how innovation can contribute to ...
-
Design Thinking for Strategic Innovation: What They Can't Teach You at Business or Design School
By Idris MooteeOrganized into five sections, this book provides an introduction to the values and applications of design thinking, explains design thinking approaches for eight key challenges that most businesses face, and offers an application framework ...
-
Design Thinking: Understanding How Designers Think and Work
By Nigel CrossThe book offers new insights and understanding of design thinking, based on evidence from observation and investigation of design practice. Design Thinking is the distillation of the work of one of Design's most influential thinkers.
-
Change by Design: How Design Thinking Transforms Organizations and Inspires Innovation
By Tim BrownWe don't simply realize solutions; we design them. In this book Tim Brown, CEO of the celebrated innovation and design firm IDEO, introduces us to design thinking.
-
The Design Thinking Playbook: Mindful Digital Transformation of Teams, Products, Services, Businesses and Ecosystems
By Michael Lewrick, Patrick Link, Larry LeiferWhen you’re ready to give your organization a big step forward, The Design Thinking Playbook is your practical guide to a more innovative future. "This book is THE best definition of Design Thinking that I have seen.
-
Solving Problems with Design Thinking: Ten Stories of What Works
By Andrew King, Kevin Bennett, Jeanne LiedtkaIn Ryan's view, “That was exactly what needed to happen at SAP. We're making shifts in strategy that need to be reflected in people's day-to-day decisions.” The prototype carried a sobering message: The shift from top-down ...
-
Designing Your Life: How to Build a Well-Lived, Joyful Life
By Bill Burnett, Dave EvansIn this book, Bill Burnett and Dave Evans show us how design thinking can help us create a life that is both meaningful and fulfilling, regardless of who or where we are, what we do or have done for a living, or how young or old we are.