... time Telephone representatives refer service requests to the field Field representatives refer service requests to telephone reps Separate field and telephone accounts / territories Order Taking Field reps refer orders to telephone ...
Introduction to Advertising and Promotion Management
This book is an introductory roadmap to the advertising process.
Advertising and Promotion: An Integrated Marketing Communications Perspective
Along with striking full colour visual advertisements and illustrations, new examples and case studies, this fifth edition has been fully updated to include: Two brand new chapters on Social Media Advertising and Digital Advertising ...
The text underscores the importance of recognizing that a firm must use all promotional tools available to convey a unified message to the consumer.
Introduction to Advertising and Promotion
London: Pearson Education. Pickton, D. and Crosier, K. (2003) 'Marketing intelligence and planning', Account Planning, special issue, 21(7): 410—15. Pollay, R.W. (1986) 'The distorted mirror — reflections on the unintended consequences ...
The book provides detailed explanations in the context of core themes such as customer satisfaction, ethics, entrepreneurship, global business, and managing change.
"Integrated Marketing" boxes illustrate how companies apply principles.