Putting Assertiveness to Work: A Programme for Management Excellence
- ISBN-10
- 0273623311
- ISBN-13
- 9780273623311
- Category
- Assertiveness (Psychology)
- Pages
- 209
- Language
- English
- Published
- 1996
- Authors
- Steve Morris, Graham Willcocks
Description
Assertiveness is an increasingly important skill for managers to master. This book highlights the skills, insights and techniques managers need to handle themselves with confidence for better results, outlining the differences between aggressive, passive, manipulative and assertive behaviour.
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