Selling and Sales Management

Selling and Sales Management
ISBN-10
0273720651
ISBN-13
9780273720652
Series
Selling and Sales Management
Category
Business & Economics
Pages
546
Language
English
Published
2009
Publisher
Causey Enterprises, LLC
Authors
David Jobber, Geoffrey Lancaster

Description

Development and role of selling in marketing -- Sales strategies -- Consumer and organisational buyer behaviour -- Sales settings -- International selling -- Law and ethical issues -- Sales responsibilities and preparation -- Personal selling skills -- Key account management -- Relationship selling -- Direct marketing -- Internet and IT applications in selling and sales management -- Recruitment and selection -- Motivation and training -- Organisation and control -- Sales forecasting and budgeting -- Salesforce evaluation.

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