Total Quality Management: A Total Quality Approach

Total Quality Management: A Total Quality Approach
ISBN-10
0304337951
ISBN-13
9780304337958
Series
Total Quality Management
Category
Quality control
Pages
158
Language
English
Published
1996
Publisher
Burns & Oates
Author
Gordon F. Gatiss

Description

"This highly practical book is designed to initiate the reader into the ways of Total Quality Management. Beginning with an overview of the writers who pioneered the Quality Approach, Gordon Gatiss proceeds to justify its importance and ever-increasing relevance in today's marketplace. In a straightforward style, he highlights the benefits which such an approach can bring - both to organizations and individuals." "Having outlined the nature of a Quality Approach, Gatiss introduces the reader to the tools and techniques which will make it work. His use of step-by-step examples, combined with well-chosen graphs and illustrations, ensures that even the more complex techniques can be grasped and put to use without delay. The book concludes with five brief case studies, all of which serve to demonstrate the positive effects of embracing a Total Quality Approach to management." "This book provides an ideal opportunity for all managers - whether experienced or not - to take the first step on a valuable, profitable journey."--BOOK JACKET.Title Summary field provided by Blackwell North America, Inc. All Rights Reserved

Get the book

Amazon.com
Amazon.com
Search the book
eBay.com
eBay.com
Search the book

Other editions

Similar books