Send: Why People Email So Badly and how to Do it Better
- ISBN-10
- 030727599X
- ISBN-13
- 9780307275998
- Category
- Business & Economics
- Pages
- 274
- Language
- English
- Published
- 2010
- Publisher
- Vintage
- Authors
- Will Schwalbe, David Shipley
Description
Updated with new sections on handheld etiquette, a guide to electronic communication addresses the art of composing electronic memos, notes, reports, and letters, and the challenges of writing an effective email.
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