... U.S. Army Corps of Engineers (ex officio) HAROLD K. FORSEN, Foreign Secretary, National Academy of Engineering (ex officio) EDWARD R. HAMBERGER, President and CEO, Association of American Railroads (ex officio) JOHN C. HORSLEY, ...
... Airport Terminals ACRP Report 65 Guidebook for Airport Irregular Operations (IROPS) Contingency Planning NCHRP Report 487 Using Customer Needs to Drive Transportation Decisions TCRP B-43 Use of Web-Based Customer Feedback to Improve ...
Virginia Quintin D. Elliott Erle W. Potter, P.E. Washington Robert “Chris” Christopher, P.E. West Virginia John Walker ... P.E. U.S. DOT Members FHWA Roemer Alfelor Wade Casey Joyce A. Curtis William R. Dooley Celso Gatchalian Eugene ...
Stein, K.E. and R.K. Sloane, NCHRP Report 487: Using Customer Needs to Drive Transportation Decisions, Transportation Research Board, National Research Council, Washington, D.C., 2003, 113 pp. Stein, K.E. and R.K. Sloane, ...
The former CEOs cited issues similar to the current CEOs: • Money, “trying to simultaneously plan for long-term infrastructure while also juggling financial uncertainty is difficult.” • Communicating to key constituencies and managing ...
Market Research Techniques The next decisions are (1) whether to use quantitative or qualitative market research techniques and (2) which specific ... 3NCHRP Report 487: Using Customer Needs to Drive Transportation Decisions (2003).
In Transportation Research Record 1649, Transportation Research Board, National Research Council, Washington, D.C., pp. 124–128. Etmanczyk, J. S. 1995. ... NCHRP Report 487: Using Customer Needs to Drive Transportation Decisions.
... and customers and the decisions that drive freight demand. They actually estimate the total logistics cost of shipping, including direct transportation expense and inventory cost associated with modal lot sizes and service profiles.
Department of Transportation and Related Agencies Appropriations for Fiscal Year 1996: Department of Transportation
So you'll need to build rapport first-that will get your customer speaking freely and openly to you about their wants, ... greatly enhance your Walk Around, and test drive, along with any explanations or summaries you need to provide.
Department of Transportation and Related Agencies Appropriations for 2001: Hearings Before a Subcommittee of the Committee on Appropriations, House of...