Guide for Customer-driven Benchmarking of Maintenance Activities
- ISBN-10
- 0309087864
- ISBN-13
- 9780309087865
- Category
- Benchmarking (Management)
- Pages
- 254
- Language
- English
- Published
- 2004-01-01
- Publisher
- Transportation Research Board
- Author
- William Albert Hyman
Description
... Kentucky Transportation Cabinet JOHN L. CRAIG, Director, Nebraska Department of Roads BERNARD S. GROSECLOSE, JR., ... College of Architecture, Georgia Institute of Technology JOHN M. SAMUELS, Senior Vice President, Operations, ...
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