Customer satisfaction has become one of the primary drivers for the success of an airport, and restrooms and ancillary facilities often provide the first and last impression of a destination. The real challenge for airports is to provide restrooms with enough space for people to move around in and offer secure, clean, and dry places for their belongings. The TRB Airport Cooperative Research Program's ACRP Research Report 226: Planning and Design of Airport Terminal Restrooms and Ancillary Spaces provides a thoughtful, step-by-step process to help airport industry practitioners plan, design, and implement terminal restroom and other ancillary amenity projects. It is an updated and expanded version of ACRP Report 130: Guidebook for Airport Terminal Restroom Planning and Design and reflects the latest thinking in this quickly evolving topic. Supplemental materials to the report include: Appendicies A-I and Tables.
TRB's Airport Cooperative Research Program (ACRP) Synthesis 20: Airport Terminal Facility Activation Techniques explores lessons learned during terminal activations at 13 domestic and international airport facilities.
ACRP Report 10: Innovations for Airport Terminal Facilities (34) envisions that Common Use Self-Service (CUSS) will become widely implemented in U.S. airports and that passengers will be able to tag their own baggage, as currently ...
This section will review both the accessibility codes that must be followed in developing a wayfinding program in an airport facility but also the technologies and other innovations that are being integrated into airport facilities.
TRB's Airport Cooperative Research Program (ACRP) Report 25, Airport Passenger Terminal Planning and Design comprises a guidebook, spreadsheet models, and a user's guide in two volumes and a CD-ROM intended to provide guidance in planning ...
The research team collected ratings of airport wayfinding applications from users of those applications on the Application Review Criteria testing and comment form (Appendix B). The link to this downloadable Word document is also available ...
"The Terminal Man" is the extraordinary story of Mehran Karimi Nasseri, better known as 'Sir Alfred', who has been living in the departure lounge of Terminal 1 of Charles de Gaulle Airport, for sixteen years.