Delivering Excellence in Health and Social Care: Quality, Excellence and Performance Measurement
- ISBN-10
- 0335208894
- ISBN-13
- 9780335208890
- Category
- Medical care
- Language
- English
- Published
- 2002
- Author
- Max Moullin
Description
Many organizations in health and social care are striving to implement the ideas of organizational excellence, performance measurement and process improvement in the context of a large number of government initiatives including the NHS Plan, Best Value, Clinical Governance and Quality Protects. This book provides a clear explanation of the whole area and includes a wide variety of case studies and examples within health and social care, including the Voluntary Sector.
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