Improving Communication in Mental Health Settings draws on empirical studies of real-world settings to demonstrate contemporary practice-based evidence, providing effective strategies for communicating with patients/clients in mental health settings. The book integrates clinical experience and language-based evidence drawn from qualitative research. Drawing on studies that utilize scientific language-based approaches such as discourse and conversation analysis, it focuses on social interaction between professionals and patients/clients to demonstrate effective communication practices. Chapters are led by clinical professionals and feature a range of mental health settings, different mental health conditions and types of patient/client, and evidence-based recommendations. This book is an essential guide for professionals working in mental health and/or social work, and those training or working in clinical areas of mental health practice.
The purpose of this quantitative descriptive study was to identify if critical care telemetry nurses routinely used the recommendation stage of SBAR when communicating with cardiologists on the phone and face to face.
Matthews, M., Doherty, G., Sharry, J., & Fitzpatrick, C. (2008). Mobile phone mood charting for adolescents. British Journal of Guidance and Counselling, 36(2), 113–129. McFarlane, A., Sparrowhawk, A., & Heald, Y. (2002).
This text will guide you to a more effective relationship with patients and colleagues by exploring three inter-related elements of communication (internal, external and instrumental), which start from the inside out.
A. W. Wu et al., “Disclosing Medical Errors to Patients: It's Not What You Say, It's What They Hear,” Journal of General Internal Medicine 24, no. 9 (2009): 1012–17. CHAPTER II: WHAT LIES BENEATH 1. Wendell Berry, “Health Is Membership ...
Good Writing: Dr. Susan Love's Rhetorical Prescriptions for Better Health
Communication Skills Training for Health Professionals
English for Nursing and Health Care Students: Workbook
Doctor to Doctor: Writing and Talking about Patients : a Collection of Essays from a Nuffield Working Party on Communication
Offers tips on policy development and process redesign to help healthcare organizations satisfy the accreditation requirements of such organizations as JCAHO.
Fitts , W. and Fitts , B. " Ethical Standards in Munson , R. Intervention and Reflection : Basic the Medical Profession . ... Kaiser , B. and Kaiser , I. ( 1974 ) : See Section Steele , S. Value Clarification in Nursing .