Customers for Life: How to Turn that Onetime Buyer Into a Lifetime Customer

Customers for Life: How to Turn that Onetime Buyer Into a Lifetime Customer
ISBN-10
0385504454
ISBN-13
9780385504454
Category
Business & Economics
Pages
210
Language
English
Published
2002
Publisher
Currency
Authors
Carl Sewell, Paul B. Brown

Description

In a revised and updated edition of the classic guide to customer service, a successful entrepreneur offers a straightforward approach for treating customers with the respect that keeps them coming back, outlines fundamental principles of customer service, and reveals the lessons he has learned over the last decade. Reprint.

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