This book is based on the authors' experiences as professors of human relations and community activists at the University of Oklahoma, which has the largest degree-granting human relations program in the United States. The specific objectives of this book are to prepare students to work for the provision of equal opportunities for minority groups and women, develop skills pertaining to leadership, communication, group and organizational behaviors by the analysis of behavioral science data, and to function responsibly in situations where conflict and tension call for coordination of interpersonal, intergroup and organization efforts. The programs discussed in this book were designed to provide participants with opportunities to gain self-insight, knowledge of moral and ethical codes of behaviors as well as group dynamics, communication skills, and cognitive tools used to diagnose problems and select the appropriate strategies for change. Unique features include: historical and current human relations problems and strategies; interdisciplinary approaches to the creation and development of human relations programs; an educational approach to the ways of supplementing and complementing relevant issues; emphasis on social justice and equity; and the similarities and differences among and between culturally different people. Several articles and essays that illustrate a few of the issues that concerned professional helpers may be involved in are included. Special attention is given to the consequences of unequal educational, economic, political, and social opportunities for some of our nation's citizens. This book will be a valuable tool for students who are enrolled in their first courses pertaining to professional helpers, teachers, licensed therapists, counselors, business managers, human service practitioners, and community organizers.
Table of Contents Chapter 1: Introduction to Human Relations The Nature, Purpose, and Importance of Human Relations Human Relations Defined Human Relations in the Age of Information The Importance of Human Relations The Challenge of Human ...
The 5th edition features new content, a substantial number of updated references, and pedagogical tools like Learning Objectives, Big Ideas, and Review questions. For the first time, the text is also accompanied by MySearchLab with eText.
Case in Point On the Costs of Shattered Dreams As the door swings shut behind him , Todd DeFollett turns and gives it an ironic salute : " So long , Standard , ” he mutters . “ Am I ever glad to be leaving you ! ” Todd has just come ...
The 5th edition features new content, a number amount of updated references, and pedagogical tools like Learning Objectives, Big Ideas, and Review questions. For the first time, the text is also accompanied by MySearchLab with eText.
... Sharon Bower and Gordon Bower , Asserting Yourself ( Reading , MA : AddisonWesley , 1976 ) ; and George Bach and Herb Goldberg , Creative Aggression : The Art of Assertive Living ( Garden City , NY : Anchor Books , 1983 ( 1974 ) ) .
This volume of readings traces the development of the Human Relations approach to management thought from its beginnings in the 1930s up to the 1970s. The selected readings represent early...
An American , Deming found few managers in the United States interested in his ideas . Consequently , in 1950 , he went to Japan and began advising many top Japanese managers on how to improve their production effectiveness .
Textbook on human relations in the enterprise - includes chapters on occupational psychology, Motivation and behaviour, workers adaptation, job satisfaction, working conditions, psychological aspects of business organization, group dynamics, supervisory...
The book provides detailed explanations in the context of core themes such as customer satisfaction, ethics, entrepreneurship, global business, and managing change.
This fifth edition includes an exciting new chapter entitled: "Morals, Manners, and Attitude Adjustments for Effective Human Relations.