Interpersonal Skills for Hospitality Management
- ISBN-10
- 041257330X
- ISBN-13
- 9780412573309
- Category
- Group relations training
- Language
- English
- Published
- 1995
- Author
- Mona Clark
Description
Interpersonal Skills for Hospitality Management explains the practice and theory of basic self-presentation and social-interaction skills as well as the higher-level skills of leadership, group dynamics, negotiation and conflict resolution.
Get the book
Similar books
-
Social Work with Groups: A Comprehensive Workbook
By Charles ZastrowIn this seventh edition of SOCIAL WORK WITH GROUPS: A COMPREHENSIVE WORKBOOK, Zastrow discusses topics central to a successful understanding of group leadership: stages of groups, group dynamics, verbal and nonverbal communication, types of ...
-
Social Work With Groups Pb
By Charles H. ZastrowSocial Work With Groups Pb
-
This Time Together
By Stanley A. RockJim : “ I really can't see that much difference between Sue's religion and mine . In her church they use ' trespasses ' in the Lord's Prayer and in ours we use ' debts . ' So what's the difference ? I think she's more religious than I ...
-
The Shared Journey: An Introduction to Encounter
By Terry O'Banion, April O'ConnellEven though the voice turns out to be only a poor imitation of human speech in the mouth of a parrot , Robinson Crusoe is grateful . Anything , anything to break his solitude . In order to endure his lonely exile , he makes his pets his ...
-
Joining Together: Group Theory and Group Skills
By David H. Johnson, Frank Pierce JohnsonNew to this edition: The latest and most exciting theoretical work and research from psychology, sociology, and other social sciences keeps readers on the cutting edge of the field of group dynamics.
-
Joining Together: Group Theory and Group Skills
By David W. Johnson, Frank P. JohnsonJoining Together introduces readers to the theory and research needed to understand how to make groups effective and, through exercises and thorough explanations, equips them with the skills required to apply that knowledge to practical ...
-
Growth Groups: Marriage and Family Enrichment, Creative Singlehood, Human Liberation, Youth Work, Social Change
By Howard John ClinebellGrowth Groups: Marriage and Family Enrichment, Creative Singlehood, Human Liberation, Youth Work, Social Change
-
Reference Guide to Handbooks and Annuals: Volumes I-VIII and '72-'81 Annuals
By John E. Jones, J. William Pfeiffer... 1974-1976 R.W. Rasberry W.B. Reddy & K. Lippert Assertion : The Literature Since 1970 C. Kelley M. Sashkin J. Canfield G. Hearn Organization Development : A Review of Recent Books ( 1973-1976 ) Humanistic and Transpersonal Education ...
-
Getting Started: A Basic Education Pack for Tutors/organisers Working with Women in Informal Learning Groups
By Margaret Marshall, Shelagh Doonan, Workers' Educational AssociationGetting Started: A Basic Education Pack for Tutors/organisers Working with Women in Informal Learning Groups
-
Behavior in Organizations: An Experiential Approach
Behavior in Organizations: An Experiential Approach