Taylorism was criticised for its over-simplistic view of what motivated the worker. Oliver Sheldon's theme was that though Taylorism had helped the development of a science of management, such work should not detract from the predominantly human job of the manager to manage. His work prefigures the human relations approach to management theory of Elton Mayo and F. J. Roethlisberger in rejecting the notion that economic incentives largely explain employee behaviour.
This exam guide is designed to assist instructors who are using "The management and control of quality, 3rd ed." Sets of true or false questions, multiple choice questions, and short answer questions are provided for each chapter.
Statistical Process Control: A Practical Guide
"Bibliographical note": pages 169-173.
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Manufacturing Strategy: The Strategic Management of the Manufacturing Function