S/NVQ Level 2 Customer Service
- ISBN-10
- 0435451693
- ISBN-13
- 9780435451691
- Category
- Business & Economics
- Pages
- 334
- Language
- English
- Published
- 2003
- Publisher
- Heinemann
- Author
- Sally Bradley
Description
Providing the knowledge needed to complete the qualification, this textbook takes candidates through the five mandatory and three optional units of this award.
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