Order of authors reversed on previous eds.
This is the eBook of the printed book and may not include any media, website access codes, or print supplements that may come packaged with the bound book. Introduce students...
This sixth edition is about leading the people who cook, serve, tend bar, check guests in and out, carry bags, clean rooms, mop floors - the people on whom success or failure of every hospitality enterprise depends.
* Covers all areas related to managing employees in foodservice and hotel operations, from communication, recruitment, and training to performance evaluation, discipline issues, and delegation. * Each chapter features new, up-to-date ...
Hospitality Supervision
The sixth edition of Supervision in the Hospitality Industry has undergone extensive changes to reflect the most current practices for engaging with employees.
This is the Student Study Guide to Accompany Supervision in the Hospitality Industry, 8th Edition.
From restaurants to resorts, the hospitality industry demands strong operations management to delight guests, develop employees, and deliver financial returns.
Important Notice: Media content referenced within the product description or the product text may not be available in the ebook version.
Rather than taking a theoretical approach, this text provides a hands-on, practical, and applications-based approach.
Professional Management Development Program National Restaurant Association Educational Foundation Prc Mgmt . FOURTH EDITION supervision in the hospitality industry Student Workbook Jack E. Miller John R. Walker Karen Eich Drummond ...