Focused Operations Management shows how to do much more with existing resources in terms of throughput, response time and quality. It provides a system view and will touch upon performance measures, operations management, quality, cost-accounting, pricing, and above all, value creation and value enhancement.
My close colleague and friend Tom Nolan, a master systems thinker himself, has spoken for several years ofthe need to “dignify” systems sciences in health care so that we can take advantage of them on behalf of patients and communities.
Revised and updated, this second edition discusses first-line supervisors’ management principles from a general management perspective.
Operations Management: Customer-focused Principles
Each chapter of the book starts with an introductory case study. Numerous examples from various industries and services help to illustrate the key concepts.
Cram101 Just the FACTS101 studyguides give all of the outlines, highlights, notes, and quizzes for your textbook with optional online comprehensive practice tests. Only Cram101 is Textbook Specific. Accompanys: 9780470145104 .
This is a substantial new edition of a successful textbook which continues to have a sensible and 'easy to read' style.
Focus on operational management discusses the management principles of the first-line manager and supervisor from a general management perspective. This title acknowledges that all levels of management are part of...
Management Extra brings all the best management thinking together in one package. The series fuses key ideas with applied activities to help managers examine and improve how they work in practice.
This book is freely available at: http://hdl.handle.net/10919/70961 It is licensed with a Creative Commons-NonCommercial ShareAlike 3.0 license.
Each chapter is structured logically and concludes with summary material to aid revision. Exercises and self-assessment questions are included to reinforce learning and maintain variety, with answers included at the end of the text.