This new edition of this bestselling guide offers an integrated approach to process improvement that delivers quick and substantial results in quality and productivity in diverse settings. The authors explore their Model for Improvement that worked with international improvement efforts at multinational companies as well as in different industries such as healthcare and public agencies. This edition includes new information that shows how to accelerate improvement by spreading changes across multiple sites. The book presents a practical tool kit of ideas, examples, and applications.
With easy-to-use tools and protocols, both in the guide and online, this book offers the voice and counsel of a trusted coach while addressing how to: Establish enduring interventions with viable tools and methods Use time-tested processes ...
Morgan Kaufmann Publishers and the Object Management GroupTM (OMG) have joined forces to publish a line of books addressing business and technical topics related to OMG's large suite of software standards. OMG is an international, ...
Quality function deployment and lean-six sigma applications in public health. Milwaukee, WI: ASQ Quality Press. Espy, S. N. (1986). Handbook of strategic planning for nonprofit organizations. New York: Greenwood Publishing Group.
Practical and step-by-step, this book spotlights statistical process control (SPC) and develops a philosophy, a strategy, and a set of methods for ongoing improvement to yield better outcomes.
The text integrates the principles and practices of Lean Six Sigma, human-centered design, and neurosciences to present a field-tested framework.
An easy-to-apply illustration of a basic process-improvement methodology covering the continuous cycle of process improvement, analyzing work processes, determining customer needs and more.
The principles explained in this book encapsulate everything needed to be more "process mature," and to enable process excellence from start to finish.
In each chapter you will find: Objectives and deliverables clearly identified Real-world examples from companies the authors have worked with—presented using a global manufacturer as an example Activities, questionnaires, and examples A ...
The latest experimental design techniques for quality improvement "The methods taught in this book are a major contribution to statistical methods as an aid to engineers, as well as to those in industry, education, or government who are ...
In this book. you will find practical ways of using Kaizen to build and improve business processes and evangelize process oriented thinking throughout your organization.