Listen First!: Turning Social Media Conversations Into Business Advantage

Listen First!: Turning Social Media Conversations Into Business Advantage
ISBN-10
0470935510
ISBN-13
9780470935514
Category
Business & Economics
Pages
302
Language
English
Published
2011-04-12
Publisher
John Wiley & Sons
Author
Stephen D. Rappaport

Description

Provides proven, state-of-the-art social marketing strategies and tactics from the Advertising Research Foundation to help companies listen to what customers are saying online about their brand or product and how to participate in the conversation.

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