Outlines the principles of differential marketing, a method of developing consumers' fidelity to a brand name, and describes how to create a database of consumers for a direct marketing program
由Jossey-Bass Inc.,publishers 安排 Big apple Tuttle-Mori agency,Inc.授权出版
With the indispensable tools in this new edition of Social Media Marketing For Dummies, you'll find everything you need to make the most of low-cost, timely online marketing strategies that resonate with consumers and make your brand and ...
Inside sales reps at Dell Computer, for example, create and maintain Premier Pages for corporate customers. Dell has now established more than twenty thousand of these password-protected private Web pages. Premier Pages offer people at ...
... 269 Hem, L., 360 Henthorne, T., 194 Heterogeneity, of services, 223–4 Historic costs, 451 Hitachi, 450 Hoch, S., 266 Hoffman, D., 295 Home & Colonial, 36 Honda, 416–17 Hoover, 423 Hovis, 32, 423 Howard Johnson hotel chain, 356 HSBC, ...
Secondly, selecting a name is only a part of building a brand: the real success of Yahoo! lies in the energy and commitment of its founders David Filo and Jerry Yang, who started the directory as a student hobby and transformed it into ...
Scott Robinette and Claire Brand with Vicki Lenz, Emotion Marketing: The Hallmark Way of Winning Customers for Life (New York: McGraw-Hill, 2002), p. xiv. 16. Fred Crawford and Ryan Mathews, The Myth of Excellence: Why Great Companies ...
It includes overviews and key learning points preceding each case study, and a summary chapter to draw out the most salient lessons from CRM best practices. For practitioner or academic alike, this is essential reading.
This book is unique in its approach by focusing on the specifics of the social exchange and interaction between the service provider and customer.
The text bridges the gap between academic concepts and marketing practice.
In Branding: A Key Marketing Tool (Murphy J., ed.). Basingstoke: Macmillan. ... Examining the role of brand equity in business markets : a model, research propositions and managerial implications. ... Building Brands Directly.