Hotel Front Office Management

Hotel Front Office Management
ISBN-10
0471287121
ISBN-13
9780471287124
Category
Business & Economics
Pages
480
Language
English
Published
1996-08-26
Publisher
Wiley
Author
James A. Bardi

Description

This Second Edition has been updated to include a brand new chapter on yield management, plus a human resources chapter refocused to cover current trends in training, employee empowerment, and reducing turnover. In addition, you'll discover how to increase efficiency with today's hospitality technology--from electronic lock to front office equipment.

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