Supervision in the Hospitality Industry, Textbook and NRAEF Workbook
- ISBN-10
- 0471313653
- ISBN-13
- 9780471313656
- Category
- Technology & Engineering
- Pages
- 496
- Language
- English
- Published
- 2002-09-10
- Publisher
- Wiley
- Authors
- Karen E. Drummond, John R. Walker, Jack E. Miller
Description
* Covers all areas related to managing employees in foodservice and hotel operations, from communication, recruitment, and training to performance evaluation, discipline issues, and delegation. * Each chapter features new, up-to-date material. * Expanded coverage of hospitality organizations through case studies and hotel industry examples.
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